Reviews & Testimonials
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The staff is super nice and cordial, some customers come in with some really nasty attitude but the clerk defused them almost immediately. Great service, great prices and fast service. Will recomend them going forward.
Honest and decent prices
Had a coolant and radiator issue, and they were very helpful and efficient with the repair.
Very nice people, fast service. That is really all you can ask for.
I have been coming this place past 5 or 6 years for my business van's maintenance and repair. They are very honest and give us great service. Specially they treat me like a family member.
BEST place to bring your car for jobs... been coming here for a couple of years now, be it for tires, or for small fixes. Highly recommended, great customer service, quick turnover, and they are always upfront.
Pete and Ken helped to get my car fixed a day before we left for vacation. New tires and brakes. Quick turnaround by the mechanics and always friendly service from the counter and office.
Pete was great! I needed to have the brakes checked on my car and after putting it off for a whole week, I found myself at the Car Doctor on a Saturday afternoon.
When I first walked in he greeted me right away and asked how could he help. I explained what I thought needed to be done, he asked a few questions and he immediately took the car back to diagnosis it. As i figured the brakes and rotors needed to be replaced. Surprisingly the work was complete efficiently while I ran a few errands and I was able to come back and pick the car up. If you check out their website and need a state inspection at the time your work is performed you can get on for free if the work performed is over $150. Of course, I see this after the fact but its worth mentioning. May be worth it to skim the site and see if any of the coupons cover something you are having done.
I will definitely keep this spot in my mental maintenance memory bank. Friendly faces and fair rates, you cant beat that.
I would have to say this place was very helpful. I had a noise coming out from my front right side. I went to a another place and they told me I had to replace right front tire, strut, cb joint and something else. I was like omg is it bad?? Talking to my friend and he recommend me to take it some place else. When I came in they had little puppy that was running around and he was so cute. They took my car for a spin and told me that it was fixed!! I was like really how?? All it was a loose bolts on my tire! I guess I didn’t tighten the bolts when I got my tire changed. Thank you car doctor you guys are great!!
I am a weekend mechanic. Change my own oil, struts and what ever else I feel the YouTube video can show me how to do. When I feel the work is beyond my skills--or the job is expected to take a real mechanic over 3 hours to do--I take it to them. They do good work. Charge normal price for labor and use quality parts. Been bringing my vehicles to them for over 6 years. I will continue coming to them when the job is beyond my skills.
Got my car fixed here, it needed a LOT of work and is now working perfectly. Great people great service definitely will refer people here
Great Place!! They have worked on my for 2 weeks. Its been sittin for 4 yrs and I wanted to get it fix for my daughter. I have asked around the local shops and they all told me that its gonna cost me over $5k. when I took the repair order to them and they said let get this done. First I was like I would like to know how much before we get started. He told me that give him day or two to figure out the cost of the parts and he will takea look at the car. Two things that was on the list was not needed at all. He went over with it with me step by step. It was low on fluid not broken. Flush will fix this this problem. Tires was needed since it sat for 4 yrs, breaks were rusted so bad it needed new ones. Flush on for the breaks and Hydro pump for breaks. With all the work that was on the list only cost me little over $2200. I cant believe other shop told me $5k and one shop told me it was going to cost me little over $3k. Thank you so much Pete and Ken. I really wanted to thank you and let you know that my daughter is very Happy with her Mustang!! Very nice!!
On our way down south needed cv axles and the car doctor was the place to end up. Not only did they fix the truck, but they did it as quick as possible to get us back on the road and they made a stressful time into a good time with some laughing and joking mixed in.
These guys are SO nice and go out of their way to help and they do a GREAT job too! Thanks for ALL the hard work and doing the job right the first time...
This shop is amazing. Every time I bring my vehicle in I have no problems. They are quick to fix it and the price is always reasonable. The people working there are friendly and make me feel comfortable. I wouldn't trust my car with anyone else.
I didn’t see the review until I got my car fix. I would have to say this place is great. Been here few times and very honest. Great work and they are willing to help and work with you. I needed a ride so dropped me off and picked me up. Even for small job Pete and Ken will work with you. Thanks guys.......
I'm six for six t this shop and happy to to recommend this shop to anyone. If you choose better parts and guaranteed work, these guys should be your mechanics.
I travel a lot for my job between NJ and VA. Normally I have my dad and brother fix my car but they weren't around when I had a problem with my brakes. The guys at Car Doctor Auto were extremely professional and didn't try to take advantage of the fact that I know nothing about cars!! All I knew to look for was that they were ASE certified which my dad always told me was extremely important when looking for a car repair center. The waiting room was comfortable as I waited for them to fix my brakes. I really appreciated them putting their focus on it as I was out of town. I would recommend anyone to Car Doctor Auto Center. Thanks for your help!!
Competitively priced preventive and corrective repairs with exceptional customer service.
These guys helped prevent a serious problem on my trip. Stopped in to have my boat trailer bearings looked at before hitting the road to next assignment in Wyoming. Although slammed with work, they relayed they would get me in whatever it took. End result, both sets of bearings were bad and I would have definitely had trouble down the road. Thanks guys for the great customer service, and for helping my family get on the road safely. I'll recommend your business to friends.
I went to Car Doctor based on reviews and that was a great decision. The service was excellent. I was in and out quickly to get my emissions inspection. I will go again and recommend my family and friends to go there.
You guys have been great, specially Pete... always makes me feel welcome in my most car stressful moments...and always finds a way to work me in on short notice! Thanks for helping me choose a great tire.
After being left in a lurch by other Auto Service Center with a need for front tires to pass inspection I went searching for a shop to help me out on Presidents Day at 4:30 pm. Pulled into Car Doctor and was greeted warmly and told no problem. They checked my cars to confirm tire size and looked at rear tires as well and showed they measured borderline. I went ahead and ordered 4 but said I needed them done that day. I was told no problem, they closed at 6pm. While they were hustling replacing the tires they noticed rear brakes were thin. They showed me the pads and how close they were to being metal to metal. Yep, I had them replaced, but they still managed to get it all done by closing time. Very happy with service, reasonable price, and I will return.
I read these reviews and decided to try them out any way and I'm glad I did. I've been to three other shops spent 300 plus easily and the problems were never fixed. I went to these guys because they had a wonderful break specialist received excellent service they made me feel like I was at home there. Not 2 months later my car had major issues searching around other places I would've paid over 2,000 for I only paid 1,200. These guys have worked with my budget helped me make sure I had transportation without paying an arm and a leg for a rental car. Keep up the great work guys!
Agreed-upon work for an agreed-upon price is good business. But making it right where there's an issue not related to the repair... that's exceptional business. After they completed a brake job, a turned brake rotor began warping within 2 weeks, (even though it was in specs), Pete replaced both rotors and pads to "make it right"... no charge. Ken and Pete's work is as genuine as their handshake. I recommend them without reserve.
Agreed-upon work for an agreed-upon price is good business. But making it right where there's an issue not related to the repair... that's exceptional business. When a turned brake rotor began warping (even though it was in specs), Pete replaced both rotors and pads to "make it right". Ken and Pete's work is as genuine as their handshake. I recommend them without reserve.
I am so sorry I acted the way I did. I was very upset and I did not even thank you for working on my car! Anyways, Thanks a million. You did a great job as always.
Your Friend Susie
Pete & Your wonderful mechanics, Thank you each and everyone for your expertise in taking care of both of our cars.
We were able to get 35 mpg on our Saturn on our most recent trip. What a Blessing! We truly appreciate the fact that you use your talents to serve others and glorify God! We are praying for each of your families.
Thank you again!
I want to take the time to thank God for you guys. Pete was polite and always gave great attention to my concerns from the beginning, even when it took almost 3 months for me to save mu funds. He was still just as pleasant as when I first walked in.
I've been a customer of Car Doctors with all three of my vehicles. I grew up around mechanics, family shop out of state, and these guys are very genuine. They always have been upfront when repairs were necessary or should eventually be done. They recently replaced a clutch, it failed, and they warranted without issue. They took it one step further and found a bent factory defected part that originally led to the clutch's short life and replaced that also. I did have to pay for the replacement part but they were more than fair. I've always been a satisfied customer.
Thank you very much for taking such good care of me and for generously lending a vehicle for so long.
Thank you all so much for your help with our lexus yesterday night. We are very glad that we found your shop. Thanks also for letting us borrow the Nissan to get us home and back down here, we are extremely grateful for that. We left some holiday cookines in the Nissas as a small token of our appreciation. We will keep you guys in mind for future car repairs and recommend you to our local friends and family. Take care and happy holidays!
These guys are as good as they come. I've been here several times for services ranging from oil changes to more expensive repairs including replacing struts/alignment. They are honest and won't tell you that you need something when you don't. If you bring your car in for an oil change, that's what you get. They may make other recommendations, but they NEVER pressure you to have other services done. I've been to other mechanics in the area who told me that I needed a bunch of things fixed, then went to Car Doctor Auto Center for a second opinion and they've always been honest, saving me a ton of money, as of now I will just keep going to them only. They really put their customers first, providing top notch service. They call you back when they say they will, and they do the job within the time frame specified. They have even stayed open late to wait for me to come pick up the car, long after they've closed for the day. I always wind up coming back to Car Doctor Auto Center for all of my car's needs, because I know they do the right thing...each and every time. Their prices are a little higher then others (still lower than the dealer), but they do not use cheap low quality parts. I would prefer to get it done right the first time and not have to come back due to cheap low quality parts. Also great honest reliable service. You can't ask for anything more.
I just had to post something about this shop and the work they did.I was in a jam when my truck broke down on the side of the road.
The first people I called was the local ford dealership. I was told that they could tow it in but would not be able to look at for at least a week. I told them I was heading home to SC and that I need to get home as soon as I can and that a week wait time was not acceptable. I then called Car Doctor Auto Center and spoke with Ken.
Told me that he would get my truck towed in and see what could be done. Within the hour a tow truck showed up and took me to the shop. When I arrived, I meet with Ken and took all my information and informed of the charge for diagnose, which I have no problem with. I should mention all of this happened on a fridayi afternoon, they got my truck in and after a few hours came back and told me that the aftermarket computer that was installed on my truck before I bought it, had gone bad, once it was unhooked and everything put back to normal, my truck ran GREAT.
The tech stayed late to help out, and Ken is a really nice guy, helped reduce my stress, made me feel welcome, and very comfortable. I also have to mention that there is a awesome little dog there named Peka, I spent a lot of time playing with and petting her. This is the best time I have ever spent at a car repair shop.
I really wish they were in my home town.
Liked: Awesome guys working up front. See pete or ken
Review: My late husband and I have used Car Doctor for years except for the 3 years that we were in Kansas. Now that we have been back since 2009 we have returned to Car Doctor for all of our auto repairs once again and will continue to do so. We have always gotten great service from the staff at Car Doctor.
Good, fast service for safety inspection and emissions test on a Saturday.
I have never had to wait for an inspection.
I recently was heading to Fla to see some family. On the way down my car over heated and shut down. I was on the side of 95 and used my Iphone to find a shop to help me. They were on the list and after trying a couple other ones (who were not willing to help) I tried Car Dr and spoke with a guy named Ken. He was very willing to help and made feel a lot more at ease. They sent a tow truck and had the car towed to them. Once there they found out what is wrong and found out my water pump had gone out. I thought for sure I was going to have stay in the area overnight. But was thrilled when I got the car back that night. They stayed late to get it done, so I could get back on the road. THANK YOU Car Doctor and Ken. Ken relaxed me and was so glad that I got to met him. I was just reading the other comments and must say it sounds like they are not being complety honest in their comments.
I have been a customer at Car Doctor since before its current ownership. They've ALWAYS provided good, prompt service to me, for more than a decade to the extent that the owner bought one of my cars for a price higher than I could have gotten in trade at the new-car dealer. On those rare occasions where a mistake was made, they've always made it right with NO complaints.
Dear Pete, I don't know if you remember me, but you were so kind to help me when my car was totally out of oil. Your Kin dness is greatly appreciated. You were my guardian angel that day. May God Bless youo and the company you work for.
Your help and kindess was what Franklin and I needed! You got my business! Thank you for restoring my faith in knowing there are "good" people in this world that honestly care about a person and their possessions.
I have to say that you guys are really here to help the customers. From the first time I walked in the door to the time I left, you guys gave 100% attention and really worked with me. This company is outstanding and that is what seperates ya'll from the rest. I will always bring my personal vehicles and business trucks here. Thank you for everything.
Dear Pete, I wanted to take a moment to thank you for the service you provided me. Travelling from Maryland and late for an appointment in Fredericksburg, the assistance you & Luis gave me with my flat tire was extremely helpful. It was the end of the month & every service station was booked with inspection services but you squeezed me in & got me back on the road in no time. Thanks to your service & quick attention, I made my appointment. It is nice to know that one can still find Auto Service & Repair shops that still put service first. I really apprecaite your help & the service you provided me. People down here in Prince William County should consider themselves lucky to have a quality service oriented shop that they can visit like Car Doctor Auto Clinic.
Thank you so much for always making time late in the day to service my car. It is always a great pleasure to do business with such an outstanding group of guys! Thanks again!
Dear Pete, Thank you for your kindness and generosity in fixing my car up on Tuesday. You are a very nice person that I am glad to call one of my new friends alsol. It feels great knowing my car is safe to drive in (and stop!) and having heat is a great bonus too! I never thought I could afford that work my car obviously needed, but you helped me out a lot! I am very grateful Pete. I will surely tell everyone I know to take their cars to your business.
Thanks SO much for the wonderful time we all had! The things you shared with our children will be with them for LIFE! I was amazed at how much work you all put into the class. You all make a great team. I'llhave to say....you have become our new mechanic 🙂 Blessings
Dear Ken & Pete,
Where have you been?!!! ...I've been looking for such wonderful, informative, and honest auto mechanics since moving to Virginia! Thank you for showing up just when I needed you. I will definitely bring my cars to you for maintenance work and repair. I really appreciate you taking the time to share and teach our young people and me to care for our cars. May God richly bless you for your kindness.
Thank you for the car clinic. I appreciate all of the time and effort both of you put forth to teach us important information about our vehicles. I'm very grateful that our family has finally found car mechanics that are knowledgeable, through, and honest. I do not hesitate to recommend The Car Doctor to any and all that I know. P.S. I collected a few comments from others who attended the clinic. Read ON!
Thank you so much for showing me how to maintain a car. I never knew how much I had to learn to take care of a car. I really appreciate you taking your time to teach us.
I'm sure the advice you gave my daughters, Rachel and Amy, will come back to them when they need it the most. Thank you for helping to instill in them an awareness that driving is more than just stepping on the gas pedal.
Dear Sir, On the morning of 29 March enroute to Pennsylvania, your service provided my wife and I a safe and stress free trip. The appearance of your office, service area, and technicians, and above all prompt and courteous service are greatly appreciated. We have and will recommend and advertise your expert services to our friends and relatives in your area. Thank you