Reviews & Testimonials

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Quick cv axle replace

Oct 12, 2017 by Stephen sopelak
City And State: Enfield,ct. 

On our way down south needed cv axles and the car doctor was the place to end up. Not only did they fix the truck, but they did it as quick as possible to get us back on the road and they made a stressful time into a good time with some laughing and joking mixed in.


Repair problems

Aug 28, 2017 by Lou Garner
City And State: Woodbridge, VA 

Was charged $835.00 for repair and parts that COWLES FORD said they could handle for $200.00 less. When done, they handed the vehicle back with no oil in the engine. Nearly destroyed the vehicle. AVOID THIS PLACE!! (watch this review get trashed!)
They give back stars on ratings!

Response: Mr. Garner,

Thank you for your feedback and I deeply apologize once more to you, but if you recall Mr Garner, we were the ones who contacted you first on this oil issue. Because we knew that the job was not 100% done yet.

The reason was because we were waiting for a drain plug for your oil pan because your drain plug was stripped and were trying to prevent a situation like the one that happened. Unfortunately, you picked up your truck before the Tech got to the shop that morning because you were going on a trip and the gentleman on the front counter did not know what was going on.

The reason why he delivered the truck to you was that the Tech came in minutes after you had left and we IMMEDIATELY called you once we realize what had happened to tell you not to drive the truck, by that time you had already pulled over

I am grateful that no harm was done to your engine, but if it had been otherwise we were prepared to make right for you. In our way of looking at things this is NOT a bad review but an opportunity that you are granting us to make things right. Our goal is HONESTY, FAIR PRICING, and above all, to make you happy.

We are humans, we make mistakes, but we learn from them and strive to do better.

THANK YOU MISTER GARNER.


GREAT PLACE

Jul 30, 2016 by Carla M
City And State: Woodbridge VA 

These guys are SO nice and go out of their way to help and they do a GREAT job too! Thanks for ALL the hard work and doing the job right the first time...


Amazing

Jul 25, 2016 by YN
City And State: Woodbridge, VA 

This shop is amazing. Every time I bring my vehicle in I have no problems. They are quick to fix it and the price is always reasonable. The people working there are friendly and make me feel comfortable. I wouldn't trust my car with anyone else.


Used the Shop for Years

Jul 23, 2016 by Magic K.
City And State: Woodbridge, VA 

I didn’t see the review until I got my car fix. I would have to say this place is great.   Been here few times and very honest.  Great work and they are willing to help and work with you.  I needed a ride so dropped me off and picked me up.  Even for small job Pete and Ken will work with you.  Thanks guys.......


Still my 1st Choice

Mar 05, 2016 by Tony V
City And State: Woodbridge VA 

I'm six for six t this shop and happy to to recommend this shop to anyone. If you choose better parts and guaranteed work, these guys should be your mechanics.


Car Doctor

Sep 16, 2015 by Joe and Donna Fulco
City And State: Woodbridge, VA 

Competitively priced preventive and corrective repairs with exceptional customer service.


Immediate Care

Jan 03, 2015 by Kevin
City And State: Woodbridge, VA 

These guys helped prevent a serious problem on my trip. Stopped in to have my boat trailer bearings looked at before hitting the road to next assignment in Wyoming. Although slammed with work, they relayed they would get me in whatever it took. End result, both sets of bearings were bad and I would have definitely had trouble down the road. Thanks guys for the great customer service, and for helping my family get on the road safely. I'll recommend your business to friends.


Awesome Service

Sep 06, 2014 by Bonnie
City And State: Woodbridge, Va 

I went to Car Doctor based on reviews and that was a great decision. The service was excellent. I was in and out quickly to get my emissions inspection. I will go again and recommend my family and friends to go there.


brakes, tires, maintenance in general

Aug 27, 2014 by Wilma
City And State: Woodbridge, VA 

You guys have been great, specially Pete... always makes me feel welcome in my most car stressful moments...and always finds a way to work me in on short notice! Thanks for helping me choose a great tire.


Car Doctor Auto Center , USA 4.4 5.0 40 40 On our way down south needed cv axles and the car doctor was the place to end up. Not only did they fix the truck, but they did it as quick as possible to get us back on the road a
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